I used them for my daughter's birthday party and the service was impeccable! The customer service surpassed my expectations; the staff was down to earth while maintaining their professionalism, which tends to be rare in our present time. Another observation was that their supplies were very clean, it was evident that they took pride in cleanliness. I highly recommend using them and will definitely be using them again myself.
Excellent Service Wild Rides Party Rentals is that one stop company which supplies your needs for your event. The service is impeccable and they provide quality equipment that will enhance any event you’re hosting. The staff is well trained and their service knows no boundaries as they will go all out to satisfy the customer needs. Call them today, you won’t be disappointed.
I chose Wild Rides to host my son's upcoming birthday before CoVID-19 got to Jamaica, I paid my deposit 2 months in advance. With CoVID hitting Jamaica and the social distancing implications, I quickly informed Wild Rides about the cancellation of the event and asked about their refund policy. I was told by their customer service rep in March, before their closure, that my refund was "in progress" and that I'd be contacted. However, I was the one initiating all contact; when said was initiated today I was told the likes of "I'm sorry, all refund have been suspended until after CoVID-19". That's laughable Wild Rides, as the virus is projected to be in the populace for at least the next two years! Notwithstanding the above, I'm all about amicable solutions and would love to speak with a representative from Wild Rides (preferrably not customer support) by the end of this week. I may be contacted at [email protected] If not, I'll file a claim against Wild Rides with my bank. Looking forward to hearing from you! Blessings!
I had them as entertainment for the kids at my wedding, I told them set up time was 4pm, they came at 2pm and then told me at 7pm that my 5 hours were finished. Couldn't talk to them or anything. Worst part of my magical day.